At RentAFriend.com, we are committed to ensuring a quality experience for both Friends and Members. To achieve this, we have put in place a variety of mechanisms designed to maintain the highest standards of user quality.

Quality Assurance Measures:

1. Email and Phone Verification: All Friends must verify their email and phone number to appear in our search results, adding an initial layer of authenticity.
2. Profile Pictures: We require each Friend to upload at least two images on their profile. These images are screened for appropriateness and must meet our guidelines.
3. Activity Checks: Friends who have not interacted with the site within the last 90 days are automatically removed from search results, ensuring that Members interact with active Friends.
4. Re-Verification: If a Friend's profile is deactivated due to 90 days of inactivity, their phone number will also be deactivated. They must re-verify their phone number to reactivate their profile.
5. Inactive Account Removal: Our systems regularly remove accounts that are inactive or have not been validated, maintaining an active and genuine user base.

Additional Quality Control Measures:

Reporting a Profile

If you come across a profile that seems suspicious or violates our terms of service, you can easily report it. Typically, a 'Report Profile' button is available on each user's profile page. Your reports help us in ongoing quality assurance.

Reporting a Message

If you receive an inappropriate or suspicious message, you can report it directly from the messaging console. Your safety and comfort are our top priorities, and reporting helps us take timely action.

Friend and Member Feedback

User reviews and feedback are essential for maintaining the quality of Friends on our platform. We encourage Members to leave honest reviews after their experiences, helping future Members make informed decisions.

• Ongoing Monitoring: Our team continuously monitors reviews and takes action when a Friend's ratings fall below our quality standards.
• Community Responsibility: We believe that the integrity of the RentAFriend community is a shared responsibility. Your feedback is invaluable for maintaining a high-quality user experience.

By implementing these measures, RentAFriend.com aims to provide a high-quality, secure, and trusted platform for both Friends and Members. Should you have any more questions or need further clarification, our customer support team is always ready to assist.